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Advice for CEOs

Expert advice for CEOs, from CEOs (SM)

Don't get stuck in No Man's Land (SM), follow Newport's blog to stay one step ahead of your competitors.

John Farrall

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advice for company growth

Customer Loyalty: How to Be "Sticky" to Attract the Right Customers

By: John Farrall
February 3rd, 2014

The first several articles in this series have addressed the issue of customer acquisition. Emerging growth companies consistently under rate the cost and time they will have to invest in order to acquire new customers. You should therefore focus on finding new customers that will provide you with more long term revenue than the cost to acquire them.

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business strategies for growth

The True Cost of Customer Acquisition: Time and Money (Part 2)

By: John Farrall
January 23rd, 2014

In my last article, I discussed the cost of acquiring new customers, emphasizing that you must understand the cost in cash and time of pursuing new customers and convincing them to take a chance on you.

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Business Growth Challenges Defined: You May Be In No Man's Land.

No Man’s Land is the business growth stage where companies become too small to be big and too big to be small.

Only ONE in TEN companies grow beyond “No Man's Land”. To improve your chances, you must first understand if your company is in No Man's Land. Learn more in this guide! Subscribe and get your copy now.

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business strategies for growth

The True Cost of Customer Acquisition: Time and Money

By: John Farrall
January 21st, 2014

The cost of customer acquisition (CAC) is one of the most important (and misunderstood) metrics that new companies track. Convincing consumers or businesses to change their buying habits and take a chance on you can take a tremendous amount of time and effort.

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